Description

Drew King's cell phone is broken. What is he to do? Drew found himself in a predicament when his phone accidentally got submerged in his niece's swimming pool. With his cell phone damaged, he could not access his password manager for strong passwords or receive two-factor authentication codes.
Drew faced another hurdle: He needed to contact his mobile phone company to arrange a replacement through his insurance plan. He was at a location where only a Mac computer was available. Without his phone, he couldn't complete the two-factor authentication process required by his mobile company or access his email, which also needed the same security step.
To resolve these challenges, Drew takes us through his steps to fix his problem.

Drew King’s Background

At present, Drew lives in Sarasota FL with his dog Abby, and owns his own consulting company, "King Consulting". He assists people with their dysfunctional computers, networks, and smart homes. He joined the Sarasota Technology Users Group in 2022 and joined the board of directors in 2023. Drew is also the STUG webmaster. Drew has also served on the board of directors of the Boston Network Users Group for the past 30+ years.
Drew graduated from high school in Chestnut Hill, MA where is earned honors in photography, played varsity tennis, and began his career in computers in his high school computer club where he contributed to the assembly of a small computer from a company named Sinclair.
Drew continued his education at Alfred University in New York, earning a bachelor's degree in computer science.
While attending Alfred University, Drew joined the Zeta Beta Tau fraternity where he served as Treasurer in his senior year. Many of Drew's friends today are those he made while at ZBT. Drew's first job after graduating in 1988 was at a small computer company where he learned how to build and repair computers, and local area networks from a company called Novell. He also taught computer classes.
He then went on to work for Wang Laboratories in 1991, where he spent nearly 10 years of his career. Part of Wang later became Eastman Software, a part of Kodak. Drew worked his way up to Manager of Network Services for Eastman Software world-wide. This is where he learned to be a Microsoft Exchange administrator.
In 2001, Drew became the Sr. Exchange Administrator for a global startup company called Vignette Software. Then, in 2002 the "Internet Bubble" began to burst, leading Drew to start his own company, "King Consulting" in 2003.
Drew became a reseller, trainer, and supporter of Dragon Naturally Speaking voice recognition software for doctors, and the severely disabled. He also taught a quadriplegic to communicate via computer while on a ventilator.